On February 5, 2024, the municipal council authorized the launch of calls for tenders to modernize the municipality’s website and evaluate bids for a citizen portal. Beyond design, the priority remains the regular updating of content and online services.
A citizen portal—similar to the one in Magog (alerts, news updates, permit applications, billing, snow removal, parking, online requests)—would centralize information and quickly alert the public, complementing or replacing text messages.
Of course, better information sharing helps. But above all, citizen participation must be encouraged: citizens must be given spaces to ask questions and interact with the municipality and with each other. This is the condition for collective intelligence to emerge. By bringing together everyone’s knowledge in constructive exchanges, we can serve the common good in North Hatley.
To my knowledge, the project is still ongoing, as no other minutes have mentioned it to date.
Example of the Magog city citizen portal mobile app
